If you’re the owner of an older Samsung Galaxy phone, you may want to hold off on updating it for now. Recent reports suggest that Samsung has rolled out an update that is causing a number of devices to become bricked. In order to fix this issue, users have been forced to perform a factory reset, resulting in the loss of all data.
Upon investigation, it seems that the problem may be related to a specific update to the SmartThings Framework. This update is causing the phones to get stuck in a boot loop during installation, preventing them from turning on. The issue was first brought to light by multiple users on Reddit who experienced the problem with their Galaxy S10 and Galaxy Note 10 devices. Surprisingly, the problem is not limited to a specific region, as users from various countries including Korea, the US, Singapore, Australia, Belgium, France, Indonesia, the Philippines, and Germany have reported experiencing the same issue.
While a new update has been released to replace the problematic one, it is still advised to disable auto updates for the time being. To do this, go to your device’s Settings app, navigate to “Apps,” select “Galaxy Store,” and then go to “Galaxy Store settings.” From there, you can set “Auto update apps” to Never. It’s also highly recommended to backup all of your data to ensure its safety.
If, unfortunately, your device becomes bricked, it is best to seek professional assistance. Samsung Service Centers are equipped to fix this issue without causing the loss of any data that would occur if you were to perform a factory reset on your own.
However, if you’re in a hurry to restore your phone and don’t mind the data loss, you can try the following steps. On the Galaxy S10 Series, press and hold the Bixby and volume up buttons, then long-press the power button and release when you see the Samsung logo on your screen. On the Galaxy Note 10 Series, press and hold the power and volume up buttons simultaneously. This will put your phone into recovery mode. Use the volume buttons to scroll to “Wipe data” and use the power button to select it. Confirm the reset and then click on “Reboot system now” to complete the process.
It is essential for Samsung to address this issue promptly and ensure that their customers’ devices are protected from such an unfortunate incident. Bricking a device can cause a significant amount of inconvenience and frustration for users, especially when important data is lost. Hopefully, Samsung will take the necessary steps to prevent similar incidents from occurring in the future.
In the meantime, it’s always a good practice to regularly back up your data and keep your devices updated with the latest security patches and firmware updates. By doing so, you can minimize the risk of encountering issues like this and ensure a smoother and more secure user experience.
It is also worth noting that while this particular incident has affected older Samsung Galaxy models, it serves as a reminder that any device, regardless of brand or age, can encounter software or firmware issues that can lead to unexpected problems. Therefore, it’s important for users to stay informed about any potential issues and take appropriate actions to protect their devices and data.
In conclusion, if you own an older Samsung Galaxy phone, be cautious about updating it at the moment. The recent update has caused numerous devices to become bricked, requiring a factory reset and resulting in data loss. While a new update has been released, it is advisable to disable auto updates and back up your data as a precaution. If your device becomes bricked, seek professional assistance, and if you’re in a rush to restore your phone, follow the recovery mode steps mentioned above. It is crucial for Samsung to address this issue promptly and ensure the protection of their customers’ devices. Remember to regularly back up your data and keep your devices updated to minimize the risk of encountering such problems.
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